Mingo Makes It Potte Group

Starbucks will be doing away with its pickup-only store model in 2026, CEO Brian Niccol announced on an earnings call this week.

Niccol, who has been at the helm since September 2024, said the venture was no longer compatible with the Seattle based coffee chain's plan to get "back to Starbucks."

"We found this format to be overly transactional and lacking the warmth and human connection that defines our brand," Niccol said July 29.ZenCortex Reviews1

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